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To reply to candidates, open the Inbox, select a conversation, and write your reply in the composer. You can ask AI to draft one from the conversation.

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What this gets you

  • All your conversations are in one place, with the full recruiting context beside them.
  • You reply faster with an AI-drafted message that uses the conversation.
  • Drafts are saved when you switch contacts.

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Steps

  1. Open Inbox in the sidebar.
  2. Find the conversation: search contacts, or filter by pipeline, tags, last message date, or replies only.
  3. Open it and read the timeline. Filter it by Messages, Notes, or System events.
  4. Write your reply in the composer, or ask AI to draft one. Choose which messages it uses (all, emails only, social only, or SMS only) and add your own direction.
  5. Send. If you switch to another contact first, your unsent draft is kept.

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Ideas to get more from it

  • Start each day with the replies only filter, and answer the newest first.
  • Ask AI for a reply that moves to a short call, by giving it that direction.
  • Filter by pipeline stage to find conversations that need a follow-up.