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To pause a sequence, open Sequences and choose Pause sequence on the sequence, or Pause in the sequence editor. To resume it, choose Resume sequence in the same place.

What this gets you

  • Every running and scheduled step of the sequence stops at once, for example while you fix a message or a role goes on hold.
  • Contacts keep their place, so resuming continues from where each of them was.

Steps

  1. Open Sequences in the sidebar.
  2. Find the sequence and choose Pause sequence in the list, or Pause on its card. You can also pause it from the sequence editor.
  3. Make your changes. See How to edit a sequence with active contacts.
  4. Choose Resume sequence to start it again.

Ideas to get more from it

  • If you add contacts to a paused sequence, Jobin tells you it is paused and lets you resume it on the spot.
  • To stop one contact rather than the whole sequence, exit them from the sequence on their Outreach Sequences tab.