What this gets you
- No charges while you’re paused.
- Your workspace, contacts, jobs, and history stay exactly as they are.
- A fixed return date, so nothing has to be set up again.
Steps
- Make sure you are a workgroup owner or admin.
- Open Subscription, choose Manage Subscription, then Pause subscription.
- Choose a pause length: 1 month, 3 months, 6 months, or 12 months.
- Check the resume date and confirm. The pause starts when your current billing period ends.
Ideas to get more from it
- To come back earlier or later, choose Change pause in Manage Subscription, then set a new resume date. The resume date must be between 30 days and 12 months after the pause started.
- Pausing is available for active, paid monthly plans. Trials, free plans, and yearly plans can’t be paused. On a legacy plan, contact support.