Skip to main content
To add a note to a contact, open their profile, write the note, choose its type, and decide whether it stays internal or is shared with clients in the Client Portal.

What this gets you

  • Context from calls and interviews isn’t lost, and the whole team can see it.
  • Notes are searchable later, so they help you rediscover people.
  • You choose whether a note stays internal or is shared with your client.

Steps

  1. Open the contact’s profile.
  2. Add a note and choose its note type.
  3. Keep the note internal, or share it with your client through the Client Portal.
  4. Save. Notes keep the order of their creation date.

Tips

Ideas to get more from it

  • Write notes with the words you’d search for later, such as relocating or notice period.
  • Share only the notes that help a client decide, and keep the rest internal.