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To find contacts you have not messaged yet, use the outreach filter in Contacts to show contacts with no recorded outreach, or exclude anyone with a recent last message.

What this gets you

  • Your campaigns reach only fresh contacts.
  • You avoid repeat messages that annoy candidates and waste your sending limits.
  • You can build the list in a few filter clicks.

Steps

  1. Open Contacts and open the filters.
  2. Use the previous-outreach filter and choose to find contacts with no recorded outreach. It has three states: with, without, or Any.
  3. Or use the Last message filter: set a date range, choose Any message, and set the mode to Exclude.
  4. For a specific job, filter its pipeline to the Assigned stage, or switch the pipeline filter to Not in this pipeline.

Ideas to get more from it

  • Start every campaign by filtering to contacts with no recorded outreach.
  • Also exclude anyone messaged in the last few weeks, whatever the job.
  • Save the filter combination, so it becomes your standard outreach list.