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Recommended workflow
- Start from a template. Choose a built-in or workspace pipeline template, and set a workspace default for future jobs. Then define the job’s Ideal Candidate Profile.
- Adjust the stages. Rename, recolor, and reorder stages so they match your real process.
- Link a sequence to the job so contacted and replying candidates are tracked in it.
- Automate stage entry where it helps, for example launching a sequence when candidates reach a stage.
- Bring candidates in. Assign contacts to the job, or let linked sequences place them.
- Work the board. Drag cards between stages, review profiles beside the board, and leave notes on cards.
- Use bulk actions to move or tag a batch at once. Before you contact anyone new, check the Assigned stage, or filter to Not in this pipeline, to avoid double-messaging.
- Close the loop. Drag hires to Accepted, and check progress from the stage tabs in Contacts.
The pipeline board
Open a job and choose its pipeline.- Move candidates by dragging a card into another stage. Drag to Accepted to mark a hire.
- Review a profile beside the board. Select a card to open the full contact profile next to the pipeline, and review the candidate’s resume without leaving the board. Select the card again to close it.
- Leave a note. Add a short note to a card with rich-text formatting. The whole workspace sees the same note, which is useful for reminders.
- Run bulk actions. Select several cards and run the same bulk actions as in Contacts, without leaving the pipeline.
Build your workflow
In the job builder, open Workflow to set up stages. See Create and edit a job.- Click Add stage below the stage list.
- Name the stage, such as Technical interview, and choose Add to open its settings.
- Set its name, color, and details, then click Save stage.
- Drag the stage’s handle to reorder it. With a keyboard, press Space, use the arrow keys, then press Space again.
Pipeline templates
Standardize your hiring process with reusable templates.- Start a job’s pipeline from a built-in Jobin template or one of your workspace templates.
- Apply a template to an individual job.
- Choose the default template for future jobs. Existing jobs don’t change when you change the default.
Ideal Candidate Profile (ICP)
A job’s Ideal Candidate Profile describes who fits the role, using the same filters as the Contacts database. It works as a live talent pool: the contacts who match it change as your data changes, with no tags to maintain.Define it
Choose Ideal candidate in the pipeline header or the job’s menu, or use the ideal candidate card on the job’s Brief tab. Build the criteria with the Contacts filters. Mark what the candidate must have, and what is nice to have. To start faster, choose Use AI to define the ICP to have AI read the job description and pre-fill the criteria. You can add a focus, such as “prioritize candidates with startup experience”. AI replaces any criteria you’ve already entered, so you’re asked to confirm first. Save the result as the job’s Ideal Candidate. You can also save the criteria as a saved search.Use it
- Filter Contacts by the ICP. In Contacts, open the Job pipeline filter and choose Show only Fitting to see only contacts who meet the ICP. Use the Minimum pipeline fit slider to also require a share of the nice-to-haves: All must-haves + Required % of nice-to-haves.
- Read the fitting index. The fit bar on a contact shows how well they match. It reads Is Fitting + nice-to-haves at X%, or Minimum Fitting requirements not met. If the ICP isn’t defined yet, select it to define it.
Automate outreach at each stage
Connect a pipeline to your outreach so candidates are contacted as they progress.- Link a sequence to the job. Contacts the sequence reaches, and people who reply, are tracked in the job. Link it from the sequence’s Linked job card or from Linked sequences in the job’s hiring workflow. See Sequences.
- Move candidates automatically. Select a stage name, or choose Stage actions > Stage automations on the column. In the Assign stage card, choose when candidates arrive: Contact assigned to sequence, First successful outreach, First human reply, or Interested. These events come from the job’s linked sequences, and candidates only move forward.
- Launch a sequence on stage entry. In the Trigger action card, choose Add sequence. It runs for everyone who reaches the stage, however they got there. A stage launches one sequence, because a contact runs one sequence at a time. You can add one to the managed stages too.
- Route replies. In a sequence’s Reply Identification, a reply type can also tag the contact, move them to a stage, or add them to another sequence. See Reply handling.
Avoid double-messaging
When a sequence is linked to a job, the job tracks everyone for you. Contacts are placed in the job’s pipeline as they are assigned, contacted, and reply, each in its own stage. So you don’t have to remember who has been messaged. The pipeline already knows, and you can use it to avoid contacting anyone twice.How contacts land in the Assigned stage
By default, the stage before successful outreach is Assigned. A contact sitting in Assigned is one of two kinds of people:- Already in a sequence but not messaged yet. Adding them to the sequence again is safe, because Jobin skips contacts who are already in it.
- New to the job. Any contact you import into a job is added to that job’s Assigned stage.
Find who hasn’t been reached yet
Use either of these:- Filter by stage. In Contacts, filter the job’s pipeline to the stages that come before successful outreach, starting with Assigned. Everyone there still has to be contacted.
- Switch the pipeline filter to Not in this pipeline. Everyone added to a sequence is placed in the linked job’s pipeline, so a contact who isn’t in the pipeline hasn’t been contacted for that job yet.
Don’t re-contact someone messaged for a different job
The pipeline only knows about its own job. If you also want to skip anyone who already received a message about another job or sequence, use the Last message filter in Contacts:- Set the date range, for example the last 30 days.
- Choose the message type: Any message for anyone you messaged, or Replies only for people who replied.
- Set the filter mode to Exclude.
See stages from Contacts
Stage information also shows up in Contacts:- With a pipeline selected, stage tabs above the list show how many contacts are in each stage.
- The table can show a contact’s stages across several pipelines, and a separate Past job stage column for closed jobs.
- The Job Applications tab on a profile lets you review and change a candidate’s stage and substage.
How-to guides
Quick, step-by-step answers for common tasks:- How to prevent double-messaging candidates
- How to add stages to a hiring pipeline
- How to use a pipeline template for your jobs
- How to define an ideal candidate profile (ICP) for a job
- How to assign contacts to a job
- How to move candidates through a hiring pipeline
- How to link a sequence to a job to track candidates
- How to move candidates to a pipeline stage automatically
- How to start a sequence when a candidate reaches a stage
- How to automate candidate follow-up to interview
Related
Sequences
Outreach you can launch from a stage.
Client Portal
Share a pipeline with your client.
