Recommended workflow
- Capture the follow-up. Choose Add task on a contact’s profile, or Quick add > Task anywhere. Set the date, time, and details.
- Organize it. Set the priority and assignee, and add it to a queue.
- Start work from a queue. Choose Overdue or All open and work through them one by one.
- Finish or skip. Mark each task done, or skip to the next.
- Review daily. Filter to what’s due today, then check Overdue.
- Clean up. Use bulk actions to complete, reassign, or delete tasks.
Create a task
- From a contact. Choose Add task in the profile header. The task links to the contact automatically, and you set the date, time, and details without leaving the profile.
- From the Tasks page. Choose Add task, or use Quick add > Task anywhere.
- From a sequence. A sequence can create a task when a person needs to follow up.
The task list
The task list is a table you can search, sort by due date, filter, and customize.- Columns. Status, priority, assignee, date and time, description, candidate, job, sub-stage, location, meeting link, and more. Edit the candidate, job, or date and time right in the row.
- Filters. Filter by assignment, job pipeline and stage, source, date range, and time range. Pending tasks show by default, and you can include completed ones.
- Open a task. Expand it to see the details, and step through the previous and next tasks.
- Bulk actions. Select tasks to mark them done or pending, assign them to a queue, remove them from a queue, export them, or delete them.
Task queues
Queues group tasks so a team can split the work.- The built-in queues are All open, Overdue, and Upcoming.
- Create a queue from the queue bar, or while you schedule a task. A task you create that way goes straight into the new queue.
- Start working from a queue: choose all queues, one queue, or unassigned tasks. Mark each task done, or skip to the next one.
How-to guides
Quick, step-by-step answers for common tasks:- How to create a follow-up task for a candidate
- How to work through a task queue
- How to add a manual task to a sequence
Related
Calendar and meetings
See tasks and meetings together.
Smart sequences
Add task steps to outreach.
