> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jobin.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact enrichment

> Find missing emails and phone numbers, and choose the enrichment method and providers your workspace uses.

Enrichment fills in the details a contact is missing, such as email addresses and phone numbers, so you can reach them on the
right channel.

## Recommended workflow

1. **Refresh first (optional).** If the data may be stale, refresh the profiles with **Live profile update** so the results are current. See [Refresh profile data](#refresh-profile-data).
2. **Choose your method once.** Pick the workspace's preferred enrichment method, and set up [Waterfall Enrichment](/waterfall-enrichment.md) if you use your own providers.
3. **Select who needs it.** Filter [Contacts](/contacts.md) to the people you actually plan to contact, then select them.
4. **Enrich.** In the bulk actions, choose **Find and enrich** > **Enrich email / phone**.
5. **Keep working.** Enrichment runs in the background. A progress indicator shows on each profile.
6. **Check the result.** If nothing more was found, the profile says so.
7. **Do it inside outreach.** Put an **Enrich Email & Phone** step before email and SMS actions in a [sequence](/sequence-automation.md), so you only enrich contacts you will really contact. Follow it with a **Condition** (such as **Has email**) so contacts it couldn't enrich take a different path. See the [enrichment pro tip](/sequence-automation.md#enrichment-steps).
8. **Keep an eye on credits.** Review [Credits and usage](/credits-and-usage.md) regularly.

## Enrich contacts

* **From Contacts.** Select contacts, then choose **Enrich email / phone** from the bulk actions under **Find and enrich**.
* **From a profile.** Request enrichment on a contact's profile.
* **Inside a sequence.** Add an enrichment step before an outreach action. See [Smart sequences](/sequence-automation.md).

Enrichment can continue in the background. You can close the enrichment dialog without cancelling it and keep working. The profile
shows a persistent progress indicator, refreshes its data automatically when new information arrives, and shows a separate result when
no additional data is found.

## Choose your enrichment method

Workspaces can select a preferred contact enrichment method. A guided setup lets you compare the methods and preview the options
before you confirm. The method you save becomes the workspace default for your team, and it affects data quality and the
credits enrichment uses.

For finer control, configure **Waterfall enrichment** under **Settings** > **Data enrichment**. It lets you connect providers and set the
order Jobin queries them. See [Waterfall Enrichment](/waterfall-enrichment.md).

## Refresh profile data

Contact details change, so you can refresh profiles in bulk at any time. Select contacts, or select everyone who matches your current filter or [saved search](/contacts.md#saved-searches), then open the bulk
actions and choose **Live profile update**:

* **Update profiles** refreshes each contact's profile data.
* **Update + contact info** also refreshes contact details. It's slower and rate limited, so use it mainly for your 1st connections. You can adjust the limit in the
  [Throttle dashboard](/sending-accounts.md).

Both run through a connected social account. A large update can take a long time. If you're refreshing thousands of contacts, lower its priority in the [Operations monitor](/operations-monitor.md#change-priority) so it doesn't hold up your other work. If you haven't linked a default one, Jobin asks you to before it starts. The work runs as operations you can follow in the
[Operations monitor](/operations-monitor.md).

This is also why you don't need to import career details from a spreadsheet. See the [CSV import pro tip](/import-candidates.md#csv-import).

Fresh data keeps your [saved searches](/contacts.md#saved-searches) and a job's [Ideal Candidate Profile](/job-pipelines.md#ideal-candidate-profile-icp) accurate, because they filter on your
current data.

## Keep company data fresh

When you open a contact's **Current Company** tab, Jobin refreshes company information that's more than a month old, and
enriches the company when employee-count data is missing.

## Track what enrichment uses

Enrichment uses shared credits. The [credits and usage](/credits-and-usage.md) report shows how many credits went to enrichment and
the enrichment results they produced.

## How-to guides

Quick, step-by-step answers for common tasks:

* [How to automatically update candidate profiles](/how-to/automatically-update-candidate-profiles.md)
* [How to find email addresses and phone numbers for contacts](/how-to/find-email-addresses-and-phone-numbers.md)
* [How to enrich contacts inside a sequence](/how-to/enrich-contacts-inside-a-sequence.md)
* [How to set up waterfall enrichment with your own providers](/how-to/set-up-waterfall-enrichment.md)
* [How to prioritize a large operation](/how-to/prioritize-a-large-operation.md)

## Related

> **[Waterfall Enrichment](/waterfall-enrichment.md)**
>
> Connect providers and set their order.

> **[Credits and usage](/credits-and-usage.md)**
>
> See where your credits go.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.